Affordable Group [Pty] Ltd - Don't Shop From Here else you will regret and it will be nightmare for you ! Scam Alert

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I am extremely disappointed with Affordable Group Pty Ltd and feel compelled to share my experience to warn others. Co-founded by Williem Volschenk, this company has proven to be unreliable and unprofessional. I had high hopes when I first contacted them to install roller shutter doors, but what followed was a series of frustrating and disappointing events.

First and foremost, the quality of the roller shutter doors provided by Affordable Group Pty Ltd is abysmal. Within just a few weeks of installation, the doors began to malfunction, making loud noises and failing to open and close properly. The materials used seem substandard, and the overall construction is poor. It’s clear that the company cuts corners when it comes to product quality.

When I reached out to their customer support to address these issues, the response was shockingly unprofessional. The support team was unresponsive, and it took multiple attempts to get a response. When I finally managed to speak with someone, I was met with rude and dismissive behavior. To make matters worse, when I escalated the issue and requested to speak with co-founder Williem Volschenk, he was outright abusive. Instead of addressing my concerns, he resorted to yelling and using derogatory language, which is utterly unacceptable.

Furthermore, the company fails to honor their warranties. Despite their claims, when I requested repairs under the warranty, I was either ignored or asked to pay additional fees. This is a blatant disregard for customer rights and demonstrates a lack of integrity.

In conclusion, my experience with Affordable Group Pty Ltd has been overwhelmingly negative. The poor quality of their roller shutter doors, coupled with horrendous customer service and the abusive behavior of Williem Volschenk, makes this company one to avoid. I strongly advise potential customers to look elsewhere for their needs.

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